Privacy Policy 隐私政策

Privacy Policy

This Privacy Policy (“Notice”) sets out the basis upon which Living Hope Evangelism (“the Church”) may collect, use, disclose or otherwise process personal data of our members which they have consented to provide, in accordance with the Personal Data Protection Act 2012 (“PDPA”).  

This Privacy Policy applies to personal data in our possession or under our control. 

The Church acknowledges both the rights of members to protect their personal data, including rights of access and correction, as well as its need to collect, use, and disclose personal information for reasonable and legitimate purposes. It is our assurance that such data will only be used in accordance with this Privacy Policy. 

Your Personal Data 

Your record includes the information you provided as a member or regular attendee of the Church or for application of membership or baptism or other church activities. 

Some examples of personal data which we may collect from you include: 

  1. Name or alias, gender, identification number, date of birth, nationality.

  2. Mailing address, telephone numbers, email address and other contact details.

  3. Details of your next-of-kin, spouse and other family members; and 

  4. Photographs and other audio-visual information. 

Your personal data collected is limited to administrative purposes and what is necessary to facilitate the carrying out of activities by the Church. The information will be kept confidential and used solely for Church purposes. The information will not be disclosed to external parties without your consent, except for as otherwise permitted by the PDPA.

In accordance with the law, we retain your personal data only as long as necessary to fulfil the purposes for which they were collected.  

Mode of Collection of Personal Data  

Personal data is collected from: 

  • registration forms for participation in events and activities (eg. talks, seminars, Church camp, mission trips, etc); 

  • feedback or response forms from participants of events and activities; and 

  • on a necessary basis for compliance and/or other administrative needs. 

Security 

In order to minimise the risk of unauthorised access, disclosure, and destruction of information, and to ensure its appropriate use, the Church has put in place secure administrative and technical procedures.  

Use and Protection of Personal Data 

We shall use personal data for the stated purpose only. 

As a participant, you consent to the Church collecting and updating the Church’s database which includes the Church’s Integrated Church Management System (hereinafter referred to as “the Church Database”) when required, using, disclosing, and sharing your personal information, including that stored in the Church Database with the relevant ministries so that events, programmes, and data required to organize church business meetings for example, can be organized, planned and communicated. Other examples for which your personal information may be collated and used for, include the putting together of volunteer management rosters and Alpha Course, discipleship classes, etc.

Data collected will only be shared with the relevant ministry persons for administrative purposes and those that directly involve you. For example, only Pastor-in-charge be able to view and use the information of members under his/her care on a need-to-know basis. Where appropriate, we may similarly share necessary data with various ministries within Living Hope Evangelism so as enable the planning, programming and communication to enable the discharge of ministries, such as church wide events.

If required to be used for another purpose, we shall give notification of such intended use and obtain your consent for the use. 

Under certain circumstances, we may assume consent by conduct from you when you voluntarily provided your personal data for the stated purpose. We will therefore disclose the required personal data you provide us with the following entities or organizations outside:

Regulatory bodies and other authority agencies (e.g. Ministry of Finance)

Where required to do so by law, we may disclose personal data about you to the relevant authorities or to law enforcement agencies.

To facilitate administration such as hotel, insurance, and bus booking for church retreats.

If you do not consent to such sharing, you may inform us in writing. We would like to mention that such withdrawal of consent could have an impact to the service level delivery of our ministry to you

For requests or changes, please email to admin@lhe.org.sg

Protection of personal data means 

  • to keep the data confidential. 

  • to keep hard copies in locked cupboards or in secure places with limited authorized access. 

  • to keep soft-copy databases password-protected or encrypted.

  • to maintain up-to-date antivirus protection. 

  • to restrict access to authorized persons only, whether internally or to third parties on a need-to-know basis; and 

  • to destroy personal data when no longer required. 

Retention of Personal Data 

Personal data shall be retained only for as long as it is reasonable to fulfil the purposes for which the data was collected or as required or permitted by applicable law.  

Hard copies of personal data no longer required shall be disposed off by shredding or perforation in such manner as will prevent identification of individuals from them.  

Soft copies of personal data no longer required shall be disposed off by deletion in a permanent manner.   

Complaint Procedure 

PDPA complaints should be directed to the LHE admin. 

You will receive a response within two weeks for general enquiries, feedback, or complaints. If your query requires further investigation or evaluation, expect a response within two to four weeks. 

Access to Personal Data 

To access your personal data held by the Church, please write or email our Data Protection Officer and allow us one week to process your request. If we are unable to respond to your access request within the week, we will inform you in writing of the time by which we will be able to respond, which should not exceed thirty (30) days.  

If we are unable to provide you with your personal information, we will generally explain why (unless we are not required to do so under the PDPA). 

Upon verification of your identity card and signed request form, the Church Data Protection Officer will release your personal data record. This is necessary to protect your personal data. 

Withdrawal of Consent 

Any individual may withdraw his/her consent to the use and disclosure of his/her personal data at any time, unless such personal data is necessary for the Church to fulfil its legal obligations. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data by submitting your request via email to our Data Protection Officer at dpo@graceaog.org 

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws. 

We shall comply with the withdrawal request and inform the individual if such withdrawal will affect the services and arrangements between the individual and the Church. In general, we shall seek to process your request within fourteen (14) business days of receiving it. 

Upon withdrawal of consent, we shall cease to use the personal data and delete it from our records or destroy it.  

Video Recording and Photographs 

We may photograph, record audio and video at our events and services. By entering the Church premises, you consent to the Church’s release, publication, exhibition or reproduction of any photographs, audio, or video recordings to be used for publicity and ministry purposes. 

Please inform our hosts or facilitators of the event or service if you do not wish to be photographed or recorded. 

隐私政策

本隐私政策（“通知”）规定了 Living Hope Evangelism（“教会”）根据《2012 年个人数据保护法》（“PDPA”）收集、使用、披露或以其他方式处理其同意提供的会员个人数据的基础。

本隐私政策适用于我们拥有或控制的个人数据。

教会承认会员保护其个人数据的权利，包括访问和更正的权利，以及出于合理和合法目的收集、使用和披露个人信息的需要。我们保证此类数据仅根据本隐私政策使用。

您的个人数据

您的记录包括您作为教会成员或常客提供的信息，或用于申请会员资格或洗礼或其他教会活动的信息。

我们可能从您那里收集的一些个人数据示例包括：

姓名或别名、性别、身份证号码、出生日期、国籍。

邮寄地址、电话号码、电子邮件地址和其他联系方式。

您的近亲、配偶和其他家庭成员的详细信息；以及

照片和其他视听信息。

收集的您的个人数据仅限于行政目的以及促进教会开展活动的必要目的。这些信息将保密，仅用于教会目的。未经您的同意，不会向外部各方披露这些信息，除非 PDPA 另有允许。

根据法律规定，我们仅在实现收集目的所需的时间内保留您的个人数据。

个人数据收集方式

个人数据收集自：

参加活动（例如讲座、研讨会、教会营地、传教旅行等）的注册表；

活动参与者的反馈或回复表；以及

基于合规和/或其他行政需要的必要基础。

安全

为了最大限度地降低未经授权访问、披露和破坏信息的风险，并确保其得到适当使用，教会已制定了安全的行政和技术程序。

个人信息的使用和保护

我们仅将个人信息用于所述目的。

作为参与者，您同意教会在需要时收集和更新教会数据库，包括教会综合教会管理系统（以下简称“教会数据库”），使用、披露和与相关部门共享您的个人信息，包括存储在教会数据库中的个人信息，以便组织、计划和传达组织教会业务会议等所需的活动、计划和数据。其他可能收集和使用您个人信息的例子包括整理志愿者管理名册和 Alpha 课程、门徒训练班等。

收集的数据将仅与相关部门人员共享，用于行政目的和与您直接相关的目的。例如，只有主管牧师才能在需要知道的基础上查看和使用其负责的成员的信息。在适当的情况下，我们可能会与 Living Hope Evangelism 内的各个部门共享必要的数据，以便进行规划、编程和沟通，从而能够开展教会范围内的活动等事工。

如果需要用于其他目的，我们将通知此类预期用途并获得您的使用同意。

在某些情况下，当您自愿为所述目的提供您的个人数据时，我们可能会通过行为假定您同意。因此，我们将向以下外部实体或组织披露您向我们提供的所需个人数据：

监管机构和其他权威机构（例如财政部）

如果法律要求，我们可能会向相关当局或执法机构披露有关您的个人数据。

为方便管理，例如酒店、保险和教堂静修的巴士预订。

如果您不同意此类共享，您可以书面通知我们。我们想提一下，撤回同意可能会影响我们部门为您提供的服务水平

如有要求或变更，请发送电子邮件至 admin@lhe.org.sg

保护个人数据意味着

对数据保密。

将硬拷贝保存在带锁的柜子中或授权访问有限的安全地方。

对软拷贝数据库进行密码保护或加密。

保持最新的防病毒保护。

仅限制授权人员访问，无论是内部访问还是根据需要向第三方访问；以及

在不再需要时销毁个人数据。

保留